- Software, including the
operating system and software
added to the hardware product
through our factory integration
system, third party software, or
the reloading of software.
- Problems that result from:
External causes such as
accident, abuse, misuse, or
problems with electrical power,
Servicing not authorized by
Parks Computers, Usage that is
not in accordance with product
instructions, Failure to follow
the product instructions or
failure to perform preventive
maintenance. Problems
caused by using accessories,
parts, or components not
supplied by Parks Computers
- Products for which Parks
Computers has not received
payment
- Normal wear and tear
- Virus and/or Spyware removal
THIS
WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO
STATE (OR JURISDICTION TO
JURISDICTION). PARKS COMPUTERS'S
RESPONSIBILITY FOR MALFUNCTIONS AND
DEFECTS IN HARDWARE IS LIMITED TO
REPAIR AND REPLACEMENT AS SET FORTH
IN THIS WARRANTY STATEMENT. ALL
EXPRESS AND IMPLIED WARRANTIES FOR
THE PRODUCT, INCLUDING BUT NOT
LIMITED TO ANY IMPLIED WARRANTIES
AND CONDITIONS OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED IN TIME TO THE
TERM OF THE LIMITED WARRANTY PERIOD
REFLECTED ON YOUR INVOICE. NO
WARRANTIES, WHETHER EXPRESS OR
IMPLIED, WILL APPLY AFTER THE
LIMITED WARRANTY PERIOD HAS EXPIRED.
SOME STATES DO NOT ALLOW LIMITATIONS
ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THIS LIMITATION MAY NOT
APPLY TO YOU.
WE DO NOT ACCEPT LIABILITY BEYOND
THE REMEDIES PROVIDED FOR IN THIS
LIMITED HARDWARE WARRANTY OR FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES,
INCLUDING, WITHOUT LIMITATION, ANY
LIABILITY FOR THIRD-PARTY CLAIMS
AGAINST YOU FOR DAMAGES, FOR
PRODUCTS NOT BEING AVAILABLE FOR
USE, OR FOR LOST DATA OR LOST
SOFTWARE. OUR LIABILITY WILL BE NO
MORE THAN THE AMOUNT YOU PAID FOR
THE PRODUCT THAT IS THE SUBJECT OF A
CLAIM. THIS IS THE MAXIMUM AMOUNT
FOR WHICH WE ARE RESPONSIBLE.
SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO THE ABOVE LIMITATION OR EXCLUSION
MAY NOT APPLY TO YOU.
|
How
long does this limited
hardware warranty last?
|
- Portable computer
batteries carry either a
3-day limited warranty
on USED, 1-Year limited
warranty on NEW.
- Portable computer
power adapters carry
either a 30-day limited
warranty on USED. 1-Year
limited warranty on NEW.
- Memory carries a
lifetime limited
hardware warranty on
NEW, 30-day limited
warranty on USED.
(Parks Computers covers
your memory for the
period specified by your
invoice. The
vendor that creates the
memory warrants after
your Parks Computers
warranty expires ONLY
NEW.)
- Monitors carry
either a 30-day on USED,
1-Year limited warranty
on NEW, 3-Year limited
warranty on NEW.
- Hard Drives carry
either a 30-Day on USED,
1-Year on NEW, 3-Year on
NEW, 5-Year limited
warranty on NEW.
- Wireless Adapter carry
either a 30-Day on USED,
1-Year on NEW.
- Cases (Computer
enclosures) carry either
a 30-Day limited
warranty on USED, 1-Year
limited warranty on NEW.
- Power Supply carry
either a 30-Day on USED,
1-Year limited warranty
on NEW.
- Optical Drives (DVD
burner and/or CD burner)
carry either 30-Day
limited warranty on
USED, 1-Year limited
warranty on NEW.
- Memory Card readers
carry either a 30-Day
limited warranty on
USED, 1-Year limited
warranty.
- Floppy Disk Drives
carry a 30-Day limited
warranty on USED, 1-Year
limited warranty.
- Motherboard carry
either a 30-Day limited
warranty on USED, 1-Year
limited warranty on NEW,
3-Year limited warranty
on NEW.
- CPU (Central
Processor Units) carry
either a 30-Day limited
warranty on USED, 1-Year
limited warranty on NEW,
3-Year limited warranty
on NEW.
- Input devices
(Keyboard, Mouse, Wired
or Wireless) carry
either a 30-Day limited
warranty on USED, 1-Year
limited warranty on NEW,
3-Year limited warranty
on NEW.
- Printers carry a
1-Year limited warranty
from the printer
manufacturer.
- Individual parts
sold at retail carry
either a 30-Day limited
warranty on USED, 1-Year
limited warranty on NEW,
3-Year limited warranty
on NEW.
To determine what your
computer warranty is check
your invoice.
The limited hardware
warranty begins on the date
of the invoice, or receipt.
The warranty period is not
extended if we repair or
replace a warranted product
or any parts. Parks
Computers may change the
availability of limited
hardware warranties, at is
discretion, but any changes
will not be retroactive.
|
Does
Parks Computers
warranty cost?
|
- 30-Day limited
warranty has no cost
associated except for
limitation described
above.
- 1-year limited
warranty on retail parts
has a cost of shipping
- 1-Year limited
warranty on desktops has
no cost associated
- 3-Year limited
warranty on desktops has
a cost of shipping and
labor after the first 1
year warranty has lapsed
- 1-Year limited
warranty on notebooks
has no cost associated
- 3-Year limited
warranty on notebooks
has no cost associated
except for limitation
described above.
|
How
long does the
warranty repair
take?
|
Parks Computers repairs
or replaces warranty
products as fast as
possible. Parks
Computers packages and ships
the warranted item using
traceable, and insured
courier at Parks Computers
expense during the Parks
Computers warranty period.
This may take up to 3 - 5
business days excluding
Saturday or Sundays. Custom
built Parks Computers
notebooks have a 5 business
day return rate excluding
Saturday or Sundays.
All return dates shown here
do not include holidays.
Parks Computers does not
give loaner systems or
parts.
|
What
do I do if I need
warranty service?
|
|
Please contact Parks Computers at
(828) 252-8800,
www.parkscomputers.com/support,
twitter: @parkscomputers, eMail:
support@parkscomputers.com.
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